Senior Pay-Tv Specialist
The Senior Pay-Tv Specialist is responsible for all related beIN Sport CRM including but not limited to the following such as analysis, design, development, testing and deployment.
Missions
- Analysis of beIN Sport CRM existing and new requirements.
- Design the solution framework and business process related.
- Develop and maintain existing of new related databases schemas.
- Develop any necessary services to integrate with beIN Sport head ends.
- Lead/mentor developers and share knowledge through knowledge-sharing presentations.
- Participate in a small, experienced, energetic team on a rapid, agile development schedule.
- All other responsibilities as assigned.
- Document and report application specifics.
- Customize applications.
- Debug web applications.
- Evaluate system performance.
- Follow standard and guidelines.
- Deliver quality work.
- Work with teams and mangers.
- Preserve SQL databases and servers.
- Design complex applications.
- Execute bug and performance tests.
- Implement and automate responses to end-users providing status updates and informational notes.
- Document resolutions for future reference.
- Participate in writing technical documents, manuals and guidelines for STBs and MW support for call center usage and/or Customers.
- Participate in Writing Tender technical specifications and requirements.
- Participate in evaluating tenders technically until contracts awarding.
- Provide orientation, documentation and support to the new STBs support staff.
- Evaluate and produce performance reports for his team to his line manager in a regular basis.
Required skills
- IT Technical Support Skills.
- Different Database Administration Skills.
- Different OS Administration Skills.
- STBs technology adaptation.
- MW Technology adaptation.
- Multitasking Skills.
- English Language Skills.
- Technical Writing Skills.
- Team management Skills.
- Follow up Skills.
Required qualifications
- Minimum Bachelor Degree in IT, ECE, Computer Science or any related discipline.
- Minimum 4 years’ experience in Media Broadcast industry or any related work.